LEGAL NOTICE 

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1. Website Owner Identification

Owner: Agata Mazur Bezdek

Trade name: Positive Incoming

Tax ID: X7792235L 

Registered address: Avenida Diagonal 534, 08006 Barcelona, Spain

Email: info@positiveincoming.com

Phone: +34 614 49 99 08

 

The website www.positiveincoming.com is owned by the Owner, and its use is governed by the terms set out in this Legal Notice.

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2. Professional Activity

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Positive Incoming operates as a receptive travel agency specialising in tourism services in Spain and Europe.

 

The company provides services including the organisation and coordination of group travel, corporate events, incentive programmes, comprehensive logistics, cultural experiences and local activities, as well as the planning and production of tailor-made tourism programmes for companies, international agencies and other industry intermediaries.

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3. Purpose of the Website

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The Website has an informational, corporate and commercial purpose.

 

Its aim is to allow users and professional clients to:

• Obtain information about the services offered,

• Request proposals and quotations for travel programmes or events,

• Contact the Owner,

• Learn about the activity, philosophy and scope of the services provided.

 

4. Regulatory Compliance and Official Licences

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Positive Incoming declares that it holds the administrative licences, mandatory insurance policies, financial guarantees and other authorisations required under tourism regulations to legally operate as a travel agency in Spain. The company also guarantees compliance with the obligations arising from European, national and regional tourism legislation relating to package travel and linked travel services.

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Registered in the Tourism Register of Catalonia in accordance with Article 159-1 et seq. of Decree 158/2012 and applicable regulations.

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Likewise, the company ensures compliance with obligations arising from:

• National and regional tourism legislation applicable to travel agencies,

• The General Law for the Defence of Consumers and Users,

• Sector-specific regulations on contracting and electronic commerce,

• Directive (EU) 2015/2302 on package travel and linked travel services and its transposition into Spanish law.

 

5. Conditions of Use of the Website

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Use of the Website grants the status of User and implies full acceptance of this Legal Notice.

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The User undertakes to:

• Use the Website in accordance with the law, good faith and this Legal Notice,

• Not cause damage to the systems, networks or infrastructure of the Owner or third parties,

• Not use the Website for unlawful purposes or purposes contrary to public order.

 

6. Intellectual Property

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All contents of the Website (texts, images, design, logos, software, etc.) are the property of the Owner or of third parties who have authorised their use. Their reproduction, distribution or public communication without express authorisation is prohibited.

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7. Liability

 

The Owner does not guarantee the absence of errors in access to the Website, its content or that it is fully up to date, although it will use its best efforts to prevent, correct or update them where appropriate.

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The Owner shall not be liable for any damages arising from lack of availability or continuity of the Website; damages resulting from improper use of the Website by Users; or the presence of viruses or other elements that may cause alterations to Users’ computer systems.

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8. Governing Law and Jurisdiction

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This Legal Notice is governed by Spanish law and applicable European regulations. The parties submit to the courts of the Owner’s registered address.

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PRIVACY POLICY

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1. Data Controller

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Owner: Agata Mazur Bezdek

Trade name: Positive Incoming

Tax ID: X7792235L 

Registered address: Avenida Diagonal 534, 08006 Barcelona, Spain

Email: info@positiveincoming.com

Phone: +34 614 49 99 08

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The Data Controller guarantees compliance with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 (LOPDGDD) and European data protection guidelines.

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2. Data Collected

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Data that may be collected through the Website includes:

• Name and surname

• Telephone number

• Email address

• Company of origin (agency, company or organisation)

• Professional position (if provided)

• Country of origin

• Information included in the contact form message (group type, dates, special requirements)

Technical data automatically collected by Wix:

• IP address

• Browser and device

• Browser language

• Session duration

• Basic interaction with the website

 

3. Purposes of Processing

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Data are processed in order to:

• Respond to requests submitted by agencies, companies and institutions.

• Prepare itineraries, personalised proposals and quotations.

• Manage bookings, logistical coordination and execution of contracted tourism services.

• Comply with European and Spanish legal obligations.

• Send B2B commercial communications where authorised by the user or where a prior relationship exists.

• Ensure security, performance and technical operation of the Website through Wix.

 

4. Legal Basis for Processing

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• Contractual or pre-contractual execution (Art. 6.1.b GDPR)

• Explicit consent (Art. 6.1.a GDPR)

• Legitimate interest in B2B communications (Recital 47 GDPR)

• Compliance with legal obligations (Art. 6.1.c GDPR)

 

5. Data Retention

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• Enquiries: 12 months

• Commercial relationships: while the relationship remains active

• Contractual documentation: statutory retention periods under Spanish and EU law

• Commercial communications: until consent is withdrawn

 

6. Recipients and Data Processors

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Data may be shared with:

• Tourism and logistics providers required to deliver the service.

• Technology providers such as Wix.com (hosting and web platform).

• Financial institutions if payments are involved.

• Public authorities where legally required.

 

7. International Transfers Outside the EU

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If Wix or another provider stores data outside the EEA, the following safeguards apply:

• Standard Contractual Clauses approved by the European Commission.

• Additional security guarantees.

 

8. User Rights

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Rights guaranteed under the GDPR:

• Access

• Rectification

• Erasure

• Restriction of processing

• Data portability

• Objection

• Withdrawal of consent at any time

Requests: info@positiveincoming.com

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9. Security Measures

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The Data Controller applies technical and organisational measures in accordance with Article 32 of the GDPR, including encryption, access control and security protocols.

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